Return Policy for MyFlyer.pk

At MyFlyer.pk, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied, we have established the following return policy to guide you through the process.

Return Eligibility

1. Time Frame: You may return any item within 10 days of the purchase date for a full refund or exchange.
2. Condition: Items must be unused, in their original packaging, and in the same condition as when you received them. Any items that show signs of wear or are not in their original packaging will not be accepted.
3. Non-Returnable Items: Certain items cannot be returned, including but not limited to:
   • Customized products
   • Digital downloads
   • Sale or clearance items

Return Policy Process

1. Initiate a Return: To initiate a return, please contact our customer service team at myflyer.pk@gmail.com with your order number and a brief description of the reason for the return.
2. Return Authorization: Once your request is received, we will send you a Return Authorization (RA) number. Please include this number in your return package.
3. Packaging: Carefully package the item in its original packaging, including all accessories, manuals, and documentation.
4. Shipping: You are responsible for the return shipping costs, except in cases where the item was defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance to ensure that your item reaches us safely.

Refund Process

1. Inspection: Upon receiving your returned item, our team will inspect it to ensure it meets our return policy requirements.
2. Refund Issuance: If approved, your refund will be processed within 7-10 business days. The refund will be issued to the original payment method used at the time of purchase.
3. Notification: You will receive a confirmation email once your return has been processed and the refund has been issued.

Exchanges

If you would like to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item. We recommend returning the original item first to ensure that we have the correct item in stock.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of receiving your order at myflyer.pk@gmail.com. We will arrange for a replacement or refund at no additional cost to you as per our return policy.

Contact Us

If you have any questions or concerns about our return policy, please do not hesitate to reach out to our customer service team:

• Email: myflyer.pk@gmail.com
• Phone: +923318708590
• Business Hours: 10:00 AM to 9:00PM

Thank you for shopping at MyFlyer.pk! We appreciate your business and are here to assist you with any questions or concerns.